Bernard J. Morosco
National Housing Management Consulting
National Training Classes
National Inspection Services
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Bernard J. Morosco National Housing Management Consulting National Training Classes National Inspection Services |
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]]]]]]]]] Certification Training
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]]]]]]]]] REAC Appeals & Consulting Services ]]]]]]]]] Annual Physical Inspection Services ]]]]]]]]] ]]]]]]]]] |
Public Housing Management (PHM)Is now incorporated as part of Asset Management Certification TrainingThe purpose of the PHM seminar is to provide a foundation for the managers daily challenges in the operation of the public housing management industry. Certified PHMs learn some of the most important aspects of sound management including how to build effective strategies for lease enforcement, minimize vacancy rates, resolve disputes, practice good team leadership, identify no-cost resources at you property, collect all potential rent income, reduce vacancy loss and down days, minimize emergency service requests, increase resident involvement, improve staff-resident relations, minimize maintenance expenses, know when to contract work out, reduce resident property abuse, and reduce turnover rate AGENDA Day One (8:00am – 4:30pm) Introductions Objectives Expectations Roles and Responsibilities of the Public Housing Manager Major Functional Components of Management Personal Management Style Management Style Discussion Day Two (8:30am – 4:30pm)
Occupancy Lease Enforcement Day Three (8:30am – 4:30pm) Grievance Procedures Rent Collections Communication Problem Identification/ Resolution Decision-Making Consensus Day Four (8:30am – 4:30pm) Maintenance Security "Bringing It All Together" A Case Study from the PHM Point of View Evaluations/Feedback Morning Review for Certification Exam Day Five (8:30am - Noon) 102 Question Certification Examination |
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Send mail to bernie@morosco.org with questions or comments about this web site.Copyright © 2001-2023 Bernard J. Morosco (all rights reserved)
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