Morosco Consulting Group

    Bernard J. Morosco

     National Housing Management Consulting

          National Training Classes

                                     National Inspection Services

 

 

HQS Online

Certification

Training

 

]]]]]]]]]

Asset Management

Certification

Training

 

]]]]]]]]]

 

Products &

Inspection

Kits

]]]]]]]]]

REAC Appeals & Consulting Services

]]]]]]]]]

Annual Physical Inspection Services

]]]]]]]]]

Training & Education Services

]]]]]]]]]

Stack of Great Stuff

Public Housing Management (PHM)

Is now incorporated as part of Asset Management Certification Training

The purpose of the PHM seminar is to provide a foundation for the managers daily challenges in the operation of the public housing management industry. Certified PHMs learn some of the most important aspects of sound management including how to build effective strategies for lease enforcement, minimize vacancy rates, resolve disputes, practice good team leadership, identify no-cost resources at you property, collect all potential rent income, reduce vacancy loss and down days, minimize emergency service requests, increase resident involvement, improve staff-resident relations, minimize maintenance expenses, know when to contract work out, reduce resident property abuse, and reduce turnover rate

AGENDA

Day One (8:00am 4:30pm)

Introductions

Objectives

Expectations

Roles and Responsibilities of the Public Housing Manager

Major Functional Components of Management

Personal Management Style

Management Style Discussion

Day Two (8:30am 4:30pm)

Occupancy
- Overview
- Eligibility/ Rent Determinations
- Leasing Procedures and Legal Requirements

Lease Enforcement

Day Three (8:30am 4:30pm)

Grievance Procedures

Rent Collections

Communication

Problem Identification/ Resolution

Decision-Making Consensus

Day Four (8:30am 4:30pm)

Maintenance

Security

"Bringing It All Together"

A Case Study from the PHM Point of View

Evaluations/Feedback

Morning Review for Certification Exam

Day Five (8:30am  - Noon)

102 Question Certification Examination

 

Send mail to bernie@morosco.org  with questions or comments about this web site.
Copyright 2001-2017 Bernard J. Morosco (all rights reserved)
Updated: 01/24/2017